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JetBroadband High Speed Internet is
fast, reliable, always-on, cable Internet service.
Speed, service, and support. JetBroadband High Speed Internet provides a super-fast connection to the Internet, world-class service and 24 / 7 / 365 technical support. By supporting local business, you will also contribute to the local economy and receive a more personalized service. Sign up with a national company and you'll soon realize that you're just an account number in their system.
Please check our website often. We will develop a page that details our progress so that we can keep our interest customers informed. If you don't see your address on that page, please call us!
Performance and reliability. Unlike cable
modem service, the performance of DSL is location-based. Distance
from the DSL provider's Central Office (CO) determines the level of
speed a DSL customer will receive. The greater the distance, the
greater the degradation of speed. JetBroadband's High Speed Internet
service delivers high performance levels no matter where a
customer's home is located.
You will need to own a computer with a
NIC or Ethernet card in it. JetBroadband will provide you with all
the other equipment required to set up your High Speed Internet
connection (cable modem, cable outlet/wires, etc.). The minimum
system requirements are as follows:
Yes, provided it meets the minimum configuration requirements. Subscribers should consider purchasing a wireless router for their home. This will allow you instant access to the internet from anywhere in or around your home.
Any standard TCP/IP software will work with the JetBroadband network, and appropriate configuration parameters will be made available.
JetBroadband currently supports almost all HTTP compliant web browsers (Internet Explorer, Netscape Communicator, Mozilla, Firefox, Opera, Safari, etc.).
Yes, the JetBroadband service offers access to newsgroups (limited to no binaries) on the Internet. The connection does not include a chat service, but will provide you with access to any chat programs that you may have signed up for, such as MSN Messenger, ICQ, and Yahoo Messenger.
Yes! All JetBroadband High Speed Internet accounts allow you to set up multiple e-mail addresses. After your initial account has been set up, just click on the "My Account" link in the "Tech Support" section of the local news portal page to set up additional e-mail addresses. If you are unsure how many e-mail addresses are included with your account, call JetBroadband.
Yes! Using WebMail, you can access your e-mail anywhere that Internet access is available.
Friendly, knowledgeable technical support representatives are available via toll-free phone, 24 hours a day, 7 days a week, 365 days a year. Comprehensive online support is also available via the "Tech Support" link in the menu at the top of the local news portal page.
From a security perspective, cable modem networks are not very different from analog modem based dial-up networks. They connect customers to Internet Service Providers and the Internet using IP as their network protocol. However, cable modems are more attractive to hackers for the same reasons that make them more attractive to customers. The ease of connection and available bandwidth of these networks often results in customers staying online much longer, making them more vulnerable to hack attempts. Fortunately, there are precautions you can take to improve the security of your connection, such as firewall software. It is strongly recommended that you install commercially available firewall and anti-virus software on your computer. To find out more about such products, check with your local computer retailer. Some firewall products are even available free of charge for personal use. More info can be found under the "Learn how to secure your system" link in the "Tech Support" section of the local news portal page.
JetBroadband High Speed Internet service includes e-mail filtering for spam (unsolicited e-mail), which often contains objectionable content. However, JetBroadband does not provide parental control features for web browsing or instant messaging. If you wish to block certain types of content for these web applications, you should visit your local computer software retailer to see what options are available.
If a TV reception problem is caused by cable signal interference, it may also affect JetBroadband High Speed Internet service. In these situations, a professional technician may have to be dispatched to your home to correct the problem. If the reception problem originates from the source of the broadcast, your Internet service will not be affected.
No. The JetBroadband network is shared, but extra capacity is added as more subscribers sign up.
JetBroadband High Speed Internet is
fast, reliable, always-on, cable Internet service.
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